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- Certificate II in Community Services
National code: CHC22015
Certificate II in Community Services
Overview
About this course
Take the first step towards a rewarding career in community services. Gain valuable skills that open up a range of study and career pathways. These include community services, early childhood education, aged care, individual support and allied health.
Study community services
Community services workers support people who may need extra help to reach their goals. They help in areas like housing, mental health, disability, multicultural services, financial support, youth, and domestic and family violence. Your experience and career goals will help you choose the right path. Watch our video to learn more.
Outcomes
What you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
work with a diverse range of people
work efficiently in community service settings
communicate well with others
organise and complete daily workplace tasks
participate in workplace health and safety.
Course outcomes
Learn core skills that prepare you for opportunities in your chosen field.
A nationally accredited Certificate II qualification.
Strong pathways to continue your studies and improve your job options.
Suitability
Is this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol.
There are no entry requirements for this qualification. You can enrol today.
Completion requirements
During your study you'll need to provide your teacher with the following evidence:
If you study the specialty unit 鈥楥HCVOOL001 Be an effective volunteer鈥�, you may need to provide your host organisation with:
a Working with Children Check (WWCC)
a National Police Check
an NDIS check
vaccination and health screening
any additional evidence requested.
Entry recommendations
To be prepared for this course, we recommend that you have:
a helpful, kind nature
empathy
patience
resilience in challenging situations
good communication skills
respect for people from diverse backgrounds
access to a computer with an internet connection
the ability to use a computer and Microsoft Word.
The following foundation skills:
You can follow a routine and ask for help if you need it.
You can read everyday texts and find important information.
You can write short sentences or lists to share information.
You can do everyday maths like working out prices or reading a timetable.
You can ask and answer questions in a simple conversation.
You can use email, search the internet and open files.
Important information:
This course includes topics and situations that might be upsetting. Think about how you might feel before starting the course or working in this area. If you need help getting ready to study, contact us to talk about your options.
We tailor our courses to meet local community needs, so some campuses may have extra entry requirements. Check your preferred location for details. Need help preparing? for support.
Find Your Fit
This simple tool guides you to a suitable course level based on your foundation skills and confidence.
Pathways
Future career and study options
Career pathways
Our graduates go onto roles like:
Community Worker
Community Workers facilitate community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.
Full-time share Full-time workers usually work 35 hours or more a week (in all their jobs combined).
66%
Employment size Employment size is the number of workers who do this as their main job.
9,400 workers
Average age This is the average age of all workers in this job.
45 years
Weekly pay Median earnings are shown for full-time, non-managerial employees paid at the adult rate, before tax or any amounts that are salary sacrificed. These figures are a guide to earnings only and should not be used to determine a wage rate.
$1,340
Average full-time The average full-time hours that people in this role work each week.
40 hours
Skill level rating Skill level ratings are based on the range and complexity of job roles. In general, the higher the skill level, the more formal education and training, previous experience or on-the-job training needed to be good at the job.
High
Gender share
80% female
Future growth The Department of Employment, Skills, Small and Family Business estimates the likely change in number of workers in this role, or industry, over the next 5 years. Future growth is the likely percentage change compared to all other job roles.
Strong Growth
Other jobs include: assistant community services worker, contact officer, customer service staff, intake officer and support worker.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Certificate II in Community Services does not have any pre-requisite courses.
Further study4 Courses
Advance your skills to take your career to the next level
Related study1 Course
Learn core skills that prepare you for opportunities in your chosen field.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
Units
Units taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate II in Community Services qualification, you鈥檒l need to successfully complete 9 units of competency, including 5 core and 4 speciality units.
Please note, not all specialty units are offered at every 秀色直播location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units - 5
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Provide first point of contactCHCCOM001
Communicate and work in health or community servicesCHCCOM005
Work with diverse peopleCHCDIV001
Participate in workplace health and safetyHLTWHS001
秀色直播services
Facilities and support
秀色直播provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
秀色直播Disability Support Service
秀色直播Language, Literacy and Numeracy (LLN) support
秀色直播Aboriginal Support; Learner support (ABE)
秀色直播Careers, Counselling and Pathways Service
秀色直播Libraries
Scholarship programs - be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all 秀色直播students to use while studying on campus and at home
LinkedIn Learning - an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations - get social with our student community
Study options