秀色直播

Our enrolment and student portal is undergoing an important upgrade and will be unavailable from 8:00am to 5:00pm on Saturday, 20th September 2025.

    For domestic students, start your study journey here.

    Go to international home
    Back to:Support

    秀色直播international policies, procedures and forms

    Volunteers gathered for a friendly chat and discussion

    Find the key policies, procedures and forms you may need throughout your time as an international student at TAFE NSW.

     

    Education Services for Overseas Students (ESOS) Framework

    The Australian Government wants international students to have a safe, enjoyable and rewarding study experience in Australia. Australia is one of the few countries to enact laws that ensure quality education and consumer protection. These laws are known as the ESOS Framework, including the Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2018.

    The ESOS Act requires that all educational institutions that train international students are registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). CRICOS registration guarantees that the course and your study provider meet the standards necessary for overseas students. The 秀色直播provider code on CRICOS is 00591E and all our programs and courses offered to international students are registered on CRICOS.

    If you want to learn more visit the Department of Education and Training 鈥� ESOS Legislative Framework.

    听

    Policies, procedures and forms

    A lady sits at a desk in an office and looks at a form

    Application and enrolment

    Find key procedures and forms for international course application and enrolment. Get credit or Recognition of Prior Learning (RPL) for previous study and understand additional requirements if you鈥檙e under 18.

    Learn more
    A group of international students sit around a table. A man is in the foreground with his laptop

    Enrolment variations

    Access procedures and forms for extending or suspending your studies, changing 秀色直播courses or campuses, transferring to another education provider or withdrawing from your enrolment.

    Learn more
    A lady talks on the phone as she writes down information on a form

    Course progress, attendance and intervention strategy

    Access the policies, procedures and forms related to course progress and attendance, including interventional support strategies if you鈥檙e at risk of not meeting your study requirements.

    Learn more

    International student policies

    These policies apply specifically to international students and reflect the requirements of the ESOS Act 2000 and National Code 2018 which protect your education and welfare in Australia. They help ensure quality education, support and fair treatment during your studies in Australia.





    秀色直播policies

    These policies apply to all students, including international students. They support fair and consistent practices across our services and align with national education and training regulations, including the National Code 2018.

    The following policies apply to all students:

    • Student Conduct and Discipline Policy.
    • Student Critical Incident Policy.
    • Students with Disabilities Policy.
    • Recognition Policy.

    To view these policies, visit the 秀色直播policies and procedures听web page.

    You can also access the 秀色直播guides, appeals and protections听and feedback, compliments and complaints听web pages.

    听

    Refund of fees

    To apply for a refund of your course fees, complete the .  Make sure to read the  before submitting your request.

    If you're enrolled in a higher education course, you must complete the along with the .

     

    International student appeals

    The outlines how international students can appeal decisions affecting their studies. It includes both internal and external appeals, ensuring your concerns are fairly heard as required under the ESOS Act 2000.

     

    秀色直播customer complaints

    The 秀色直播Customer Complaints web page explains how you can make a complaint about any 秀色直播service. We are committed to resolving issues fairly and promptly to improve your experience.

    We鈥檙e here to help

    At 秀色直播we ensure every international student has the support of an International Customer Experience Coordinator. They can help you in accessing the right support services or with any questions you may have.

    You can also check out our international student frequently asked questions.