Multifactor authentication (MFA)
惭耻濒迟颈蹿补肠迟辞谤听authentication (MFA) is used to better protect against cyber attacks, and to ensure your personal information stays secure. It adds an extra layer of security to your login process as it checks your identity twice before letting you log in.
New students
If you鈥檙e logging in for the first time, follow these steps to set up multifactor authentication (MFA) on your devices:
1. Log into your 秀色直播account.
2. Select 鈥榊es鈥� to activate MFA.
3. Follow the prompts to set up MFA software. Use PingID, Microsoft Authenticator or Google Authenticator.
Existing students
If you鈥檝e previously logged in, follow these steps to set up multifactor authentication (MFA) on your devices:
1. Log into your 秀色直播account.
2. Locate your name in the top right corner of the Student Hub and select 鈥楳y Details鈥� from the dropdown menu.
3. Slide the MFA switch to 鈥極N鈥�.
4. Log out of your account, then log back in.
5. Follow the prompts to set up your preferred MFA software.
Log in with multifactor authentication (MFA)
When you log into a 秀色直播computer or system, you鈥檒l need to enter a MFA code sent to your phone or chosen device. This helps confirm your identity before giving you access.
There are听2听蝉迟别辫蝉:
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Enter your 秀色直播username and password.
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Confirm your identity using MFA software. This could be PingID, Microsoft Authenticator or Google Authenticator.
Introduction to multifactor authentication (MFA)
Learn how MFA works and protects you against cyber crimes.
MFA software
You have 3 options to choose from when setting up your multifactor authentication (MFA) software.
秀色直播supports:
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PingID
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Microsoft Authenticator
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Google Authenticator.
You can set up MFA on devices like:
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iPhones
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Android phones.
Each time you log into your 秀色直播account or systems, you’ll need to verify your identity using your chosen MFA software.
Set up MFA with PingID
When you log in to your 秀色直播account for the first time, you鈥檒l be prompted to register with PingID. Follow the prompts and enter your username and password to register.
After registering, enter your username and password again to activate multifactor authentication (MFA) and protect your account.
To use PingID on your phone, you must have a passcode, pattern lock, or biometric lock enabled.
Your device needs a compatible operating system to download PingID:
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iOS 15.0 or later for iPhones, iPads and iPods
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Android 9.0 or later for Android devices.
Set up MFA on your device
Watch this video to learn how to set up multifactor authentication (MFA) on your iPhone or iOS device. For detailed instructions, .
Set up MFA on your Android
This video shows you how to set up multifactor authentication (MFA) on your Android device. For step-by-step instructions, .
Set up MFA with YubiKey
Learn how to set up multifactor authentication (MFA) with a YubiKey in this video. For more help, .
Set up MFA with Microsoft or Google Authenticator
This video shows you how to set up听 multifactor 听authentication (MFA) using an authenticator app, such as听 Microsoft Authenticator or Google Authenticator .
To follow along,听.
Microsoft Authenticator requires:
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iOS 16.0 or later for iPhones, iPads and iPods
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Android 8.0 or later for Android devices.
Google Authenticator requires:
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iOS 14.0 or later for iPhones, iPads and iPods
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Android 6.0 or later for Android devices.
Frequently asked questions
Cyber attacks are becoming more advanced. MFA adds an extra layer of security.
Even if someone gets your password, they can鈥檛 log in without your device. We strongly recommend that you use MFA to protect your account.
While MFA is optional, we strongly recommend it for better security. If you want to opt out, select 鈥楴o鈥� when the 鈥楢ctivate MFA鈥� screen appears. You can then continue using password protection only.
You will need to transfer your PingID to your new device.
If you still have your old device, follow these steps:
1. Download and install the PingID app on your new device.
2. On your old device, open the PingID app, tap 鈥楽ettings鈥� (wheel-cog icon), then tap 鈥楥hange device鈥�. You鈥檒l see a QR code and pairing key.
3. On your new device, open the PingID app and scan the QR code or enter the pairing key shown on your old device. A green tick means the pairing was successful.
4. When you next log in, you鈥檒l be asked to authenticate using your new device.
If you no longer have your old device:
鈥� Contact the student technology service desk on 131 601 and ask them to unpair your old device.
鈥� After that, you can set up PingID on your new device.
If your phone is too old for PingID, try Google Authenticator or Microsoft Authenticator instead.
Google Authenticator works on devices with iOS 14.0 or later and Android 6.0 or later.
Microsoft Authenticator works on devices with iOS 16.0 or later and Android 8.0 or later.
If your phone can鈥檛 support these apps, you can buy a YubiKey to use as your MFA option.
If you use the same computer or laptop, you鈥檒l likely only need to use MFA once a day. You may be asked to use MFA again if you use a private or incognito browser window, or if you switch computers during the day.
We suggest setting up your MFA when you have 5 to 10 minutes free. It鈥檚 best to do this during business hours so the student technology service desk can help you with any issues.
To avoid opening PingID every time you log in, enable PingID notifications. You can approve requests without opening the app by selecting 鈥楥ontinue鈥� and 鈥榊es, it is me鈥�. If the option times out, use the 6-digit code shown in the notification.
If you forget your MFA device, to learn how to get a one-time passcode. It will be sent to your personal email.
Yes. You can control these through your Student Hub. for step-by-step instructions on managing your MFA settings.
Yes, you can. Follow these downloadable instructions to for MFA to your account. This helps if you can鈥檛 access your primary device and need another way to log in.
We鈥檙e here to help
For any MFA-related issues, call the 秀色直播student technology service desk on 131 601 (Monday to Friday, 8am – 6pm).
Students who are deaf or hard of hearing can get help through the .